Contact

Tell us what
needs fixing.

Share your site and current technical problem. We'll help you choose the cleanest next step — whether that's a 24-hour audit, a focused fix sprint, or ongoing technical leadership.

Get in Touch

Send us a message

Direct Contact

24h audit
available.

Email
We respond within 4 hours during business days.
United States
New York & Remote
EST business hours · Serving US clients nationwide
Australia
Sydney & Melbourne
AEST business hours · Serving AU & APAC clients
Malaysia
Kuala Lumpur
MYT business hours · Engineering & delivery hub
Response Time
Typically within 4 hours
FAQ

WORKING WITH OOI

Common questions about our process, engagement model, and what to expect.

Most engagements begin within 24–48 hours of scope confirmation. Our 24-hour audit package starts the moment we receive access to your site. For larger projects like a CTO Sprint or e-commerce launch, we typically kick off within one week of signing the agreement.

For a technical audit, we just need your URL and any relevant access credentials (CMS, Google Search Console, hosting). For development or CTO projects, we'll schedule a discovery call to understand your stack, goals, and constraints before proposing a scope.

Absolutely. We serve clients globally from our offices in the US, Australia, and Malaysia. We've found that async-first communication works well across time zones, and we schedule live sessions at mutually convenient times. Our pricing is standardized for US and AU markets, and we accommodate other regions on a case-by-case basis.

You'll receive a personal response from our team within 4 hours during business days. We'll ask a few clarifying questions if needed, then propose the most appropriate package for your situation. No hard sells — just a clear recommendation based on your actual technical pressure.

Yes. Our listed packages cover the most common engagement types, but many clients have unique requirements that don't fit neatly into a predefined box. Describe your situation in the form, and we'll craft a custom proposal with the same fixed-scope, clear-outcome philosophy.

A free call is a 30-minute discovery session where we learn about your challenges and recommend the right package. A Strategy Day is a full-day deep dive where we analyze your technical stack, market position, and competitive landscape, delivering an actionable 6-month execution plan. The free call is for scoping; the Strategy Day is for strategic clarity.

Ready?

LET'S
FIX IT.

Whether you need a 24-hour audit, a full speed overhaul, or senior technical leadership — we're ready when you are.