Mr.Ooi/Legal/Trust/Vulnerability Disclosure Policy
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Vulnerability Disclosure Policy.

How security researchers can report vulnerabilities in mrooi.com and the Mr.Ooi tools, and our promise in return.

Last updated
17 October 2026
Effective
25 October 2026
Version
1.1
Applies to
All countries
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On this page

  1. Scope
  2. How to report
  3. Our commitments
  4. Please do not

Scope

In scope: mrooi.com and its subdomains, the free tools, and the lead form API. Out of scope: client websites (report those to the client), third-party services we use, denial-of-service testing, social engineering, physical attacks, and spam or rate-limit findings without security impact.

How to report

Email security@mrooi.com with the affected URL, steps to reproduce, impact and your contact details. Our security.txt file is at /.well-known/security.txt.

Our commitments

  • We acknowledge within 3 business days and keep you updated at least every 14 days.
  • We aim to fix critical issues within 30 days.
  • We will not take legal action against good-faith research that follows this policy, avoids privacy violations and service disruption, and gives us reasonable time to fix the issue before disclosure.
  • With your permission, we credit you once the issue is fixed.

Please do not

Access, change or delete data that is not yours; keep data you encounter; or test against client sites.

Related pages

Security and breaches in every country

  • Trust: Incident Response and Breach Notification
  • Trust: Security Overview
  • Trust: Client Access and Credentials Policy

Global policies that always apply

  • Master Services Terms
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Other countries

  • India
  • United States
  • Malaysia
  • Singapore
  • Australia
  • EU and UK