Every policy that governs Mr.Ooi's website, tools and services, in one place, with country pages for India, the United States, Malaysia, Singapore and Australia.
The contract for every Mr.Ooi engagement: audits, projects, sprints and retainers. It protects the work, the fees and the know-how, and sets clear limits on what Mr.Ooi is responsible for. Your country addendum adds local rules and wins only where local law requires.
Exactly what "No fix = refund" covers, how results are measured, the conditions for a claim, and the refund rules for every other service. Local consumer rights are never affected.
Search engines, AI assistants and ad platforms are outside our control. We commit to the work, not to rankings, traffic, leads or revenue. Everything on this website and in the free tools is general information, not professional advice.
The rules for the free tools: scan only what you are allowed to, use them fairly, treat results as estimates, and accept that they are provided free and as-is.
What personal data Mr.Ooi collects, why, which tools receive it, how long we keep it, and how to use your rights. Country notices add the rules for India, Malaysia, Singapore, Australia, the US, and the EU and UK.
Ask to access, correct, delete or move your personal data, withdraw consent or stop marketing. We verify your identity and reply within 30 days, or sooner where your local law requires.
The standard agreement for personal data Mr.Ooi processes on a client's behalf. It forms part of the Master Services Terms and can be signed as a separate document on request.