Does the Privacy Act apply to us?
The Privacy Act 1988 applies to businesses with annual turnover above A$3 million, and to some smaller businesses (for example those that trade in personal information). Whether or not it applies to Mr.Ooi, we follow the Australian Privacy Principles (APPs) for people in Australia.
Kinds of personal information
Name, contact details, company and role, enquiry details, website usage and cookie identifiers, and billing details for clients. We do not collect sensitive information.
How we collect and hold it
Directly from you through forms, calls and meetings; from LinkedIn and Meta lead forms you submit; and through cookies (see the Cookie Policy). We hold it in the systems listed on the Sub-processors page, protected as described in the Security Overview.
Purposes
To respond to enquiries, deliver services, bill, send marketing you agreed to, improve our website, and meet legal obligations.
Overseas disclosure (APP 8)
Personal information may be disclosed to our team and providers in India, Malaysia, the United States and other countries where our providers operate. We take reasonable steps to make sure they handle it consistently with the APPs.
Automated decisions
We do not use computer programs to make decisions that significantly affect individuals' rights or interests. If that changes, we will describe it here, as required from 10 December 2026.
Access, correction and complaints
Contact our privacy officer, [Australian privacy officer], at privacy@mrooi.com. We respond within 30 days. If you are not satisfied, you can complain to the Office of the Australian Information Commissioner (oaic.gov.au).
Data breaches
If an eligible data breach occurs, we notify affected individuals and the OAIC as soon as practicable under the Notifiable Data Breaches scheme.